Free delivery across Canada. Duties included.·Customs & duties included in the price
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Colisvo

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Colisvo Trading FZE LLC · registered in the United Arab Emirates
Structure #8, Rashidiya, Dubai, United Arab Emirates
We source items from
🇦🇪UAE🇬🇧UK🇮🇳INDIA🇺🇸USA🇯🇵JAPAN
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    8:00 AM–5:00 PM UAE time (GMT+4)
    +971 4 524 5525
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Shipping Policy

Last updated: 7 Oct 2026

1. Where we deliver

We deliver to addresses across Canada. Colisvo is an international store operated from Dubai, United Arab Emirates: your items ship from our suppliers in the United States, United Kingdom, India, the United Arab Emirates and Japan, either directly or via our hub in Dubai.

2. Delivery charges

Standard delivery is free on every order. Product prices include delivery, import duties and customs clearance, and no delivery charge is added at checkout.

  • The price you see on the product page is the price you pay for the item, delivered to your door in Canada.
  • Pro members pay lower member prices, with free delivery, on up to 10 orders a month. On further orders that month, member prices come with a C$44 delivery charge, or you can check out at regular prices with free delivery. See our Pro Terms.

3. Delivery times

  • Orders are processed within 1–2 business days.
  • Most orders arrive within 7–14 business days.
  • Some orders take up to 3 weeks, depending on the source country and customs clearance.

Each product shows its estimated delivery date before you order, and your order page shows the latest estimate.

4. Split shipments

Items in one order may come from different countries, so your order may arrive in more than one package. There is no extra delivery charge for this.

5. Customs, duties and taxes

Product prices include import duties and customs clearance. You will not be asked to pay duties or taxes on delivery. If a courier ever asks you for payment, contact us before paying and we'll take care of it.

6. Tracking

You will receive tracking details by email once your order ships, and can follow it from your account.

7. Delays and lost parcels

If your order has not arrived by its estimated date, contact us and we will investigate with the courier. If a parcel is confirmed lost, we will reship or refund it.

8. Contact us

Colisvo Trading FZE LLC
Structure #8, Rashidiya, Dubai, United Arab Emirates

Email: [email protected] (we reply within 24 hours)
Phone: +971 4 524 5525 (8:00 AM–5:00 PM UAE time, GMT+4)
Live chat: 24/7 on our website