Last updated: 7 Oct 2026
These terms apply to your use of the Colisvo website and to every order you place with us. Colisvo is operated by Colisvo Trading FZE LLC, a company registered in the United Arab Emirates. Its address is Structure #8, Rashidiya, Dubai, United Arab Emirates. Colisvo Trading FZE LLC is referred to as "Colisvo", "we", "us" and "our". By using the website or placing an order, you agree to these terms.
Colisvo is an international online store. We source products from suppliers and marketplaces in the United States, United Kingdom, India, the United Arab Emirates and Japan, and deliver them to addresses in Canada.
You are responsible for keeping your login details secure and for activity on your account.
Prices are shown in Canadian dollars. Product prices include import duties and customs clearance. Delivery is free: product prices include delivery, import duties and customs clearance, and no delivery charge is added at checkout. We may correct pricing or description errors and will contact you before processing an affected order.
Your order is an offer to buy. We accept it when we confirm it by email. We may decline or cancel an order, for example if an item is unavailable or cannot be shipped to Canada, in which case you will be refunded in full.
We accept Visa, Mastercard, Apple Pay and Google Pay, charged in Canadian dollars. See our Payment Policy.
Orders are processed within 1–2 business days and most arrive within 7–14 business days. See our Shipping Policy.
You can cancel free of charge until your order is approved for purchase, and return items within 30 days of delivery. See our Returns and Refunds Policy.
We do not sell products that are prohibited or restricted for import or sale in Canada. Orders for such items will be cancelled and refunded.
You may not misuse the website, attempt to access it by automated means without permission, or use it for fraudulent or unlawful purposes. We may suspend accounts engaged in such activity.
Nothing in these terms limits rights you have under applicable consumer protection law. To the extent permitted by law, we are not liable for indirect or consequential loss, or for delays caused by events beyond our reasonable control.
We may update these terms. The version on this page applies to orders placed after it is published.
Colisvo Trading FZE LLC
Structure #8, Rashidiya, Dubai, United Arab Emirates
Email: [email protected] (we reply within 24 hours)
Phone: +971 4 524 5525 (8:00 AM–5:00 PM UAE time, GMT+4)
Live chat: 24/7 on our website